Shipping & Returns

Shipping

All orders are shipped via The Courier Guy from our Sandton warehouse. Shipping rates are calculated automatically at checkout based on your delivery address and order weight.

Delivery Times

• Johannesburg & Pretoria: 1-2 business days
• Major cities: 2-3 business days
• Other areas: 3-5 business days

Order Tracking

Once your order is dispatched, you will receive a tracking number via email. You can track your parcel on The Courier Guy website.

Returns & Refunds

Returns Policy

We accept returns of unopened, unused products within 7 days of delivery, in accordance with the Consumer Protection Act.

How to Return

1. Email care@parida.co.za with your order number and reason for return.
2. We will provide return shipping instructions.
3. Once we receive and inspect the returned item, we will process your refund within 5-7 business days.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos. We will arrange a replacement or refund at no additional cost.